Terms of Use

01Agreement to these Terms

These Terms of Use (“Terms”) are a binding agreement between you and Blumeo LLC (“Klank,” “we,” “us”) covering your use of the Klank iPhone app, this website and related services (the “Services”). By creating an account or using the Services, you agree to these Terms, our Privacy Policy and our Community Guidelines. If you don't agree, please don't use Klank.

These Terms serve as the end user license agreement (EULA) for the Klank app.

02Who can use Klank

• You must be at least 13 years old. If you're under the age of majority where you live, you need a parent or guardian's permission, and they agree to these Terms on your behalf.
• Members under 18 have additional protections described in our Privacy Policy, including friends-only profiles by default and exclusion from gym and global leaderboards.
• You can't use Klank if you've been banned from it, or if you're barred from receiving services under applicable law.

03Your account

• You sign in with Sign in with Apple. Keep your Apple ID secure. You're responsible for activity on your account.
• Provide accurate information, especially bodyweight, sex and lift details, since ranks depend on them.
• Usernames must follow our Community Guidelines. We may reclaim or change usernames that are offensive, impersonate someone, or infringe someone's rights.
• One person, one account. Don't sell, transfer or share your account.
• You can delete your account at any time in the app. See Delete your account.

04Your license to use Klank

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the Klank app on Apple-branded devices that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions. You may not:

• copy, modify, reverse engineer, decompile or create derivative works of the app, except where the law allows despite this restriction;
• scrape, crawl, data-mine or use bots to access the Services, or access them through unofficial clients;
• interfere with, overload or try to break the Services or their security, or bypass any access controls, rate limits or audience settings;
• rent, sell, sublicense or commercially exploit the Services without our written permission.

05Klank Pro subscriptions

Klank is free to download and use. Klank Pro is an optional auto-renewing subscription that unlocks additional features.

• Plans and price. At launch, Klank Pro is offered monthly ($9.99 USD per month) or annually ($79.99 USD per year). Prices vary by country and are shown in the app and on the App Store before you buy.
• Free trial. Eligible new subscribers to the annual plan may get a one-week free trial. If you don't cancel at least 24 hours before the trial ends, your subscription starts and you'll be charged. Any unused portion of a free trial is forfeited when you buy a subscription.
• Billing. Payment is charged to your Apple ID account when you confirm your purchase.
• Auto-renewal. Your subscription renews automatically for the same period and price unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the current period ends.
• Cancelling. Manage or cancel in your iPhone's Settings → your name → Subscriptions. Cancelling stops future renewals; you keep Pro until the end of the period you've paid for. Deleting the app or your Klank account does not cancel your subscription.
• Refunds. Purchases are processed by Apple, and refunds are handled by Apple under its policies at reportaproblem.apple.com.
• Price changes. If the price changes, Apple will notify you and, where required, ask for your consent before renewing at the new price.
• Feature changes. We may add, change or remove Pro features over time. We won't materially reduce Pro features in a paid period you've already bought without a reasonable replacement or the remedies the law provides.

06Your content

“Your content” means anything you add to Klank: lifts, videos, audio, captions, comments, messages, profile details, usernames and gym names.

• You own it. You keep ownership of your content.
• Permission you give us. You grant Klank a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, copy, transcode, display and distribute your content, and to create derivative versions such as thumbnails, share cards and compressed video, solely to operate, provide, protect and improve the Services, and to show content in Klank and in links shared from it, according to the audience you choose. We won't use your content in advertising outside Klank without your permission. This license ends when you delete the content or your account, except for copies others have already shared, copies we must keep for legal or safety reasons, and residual backups.
• Your promises. You confirm that you have the rights needed to post your content, that it follows these Terms and our Community Guidelines, and that anyone identifiable in your videos agreed to be filmed.
• Lift records. Lift videos can only be recorded with the in-app camera. You may not upload, edit or manipulate footage to misrepresent a lift.

07Community rules and zero tolerance

There is no tolerance for objectionable content or abusive users on Klank. You agree not to post or do anything that:

• is sexually explicit, contains nudity, or sexualizes minors in any way;
• harasses, bullies, threatens, body-shames, or promotes hate against any person or group;
• depicts or encourages violence, self-harm, eating disorders, or dangerous behavior;
• promotes or sells illegal drugs, steroids or other performance-enhancing drugs, prescription medications, or weapons;
• films people without their consent, or films in locker rooms, changing areas or anywhere filming isn't allowed;
• fakes or manipulates lifts, ranks, votes or leaderboards, including through multiple accounts or coordinated voting;
• impersonates someone, spams, scams, or links to malware;
• involves betting, wagering or money on Callouts or other competitions;
• infringes someone else's intellectual property, privacy or other rights, or breaks any law.

Our Community Guidelines explain these rules in more detail and are part of these Terms.

08Reporting, moderation and enforcement

• You can report profiles, lifts, videos, comments, messages, usernames and gyms in the app, and block any user. Blocked users can't see or interact with each other.
• We filter offensive usernames and gym names, and our team reviews reports and acts on objectionable content within 24 hours.
• We may remove or restrict content, reset or remove ranks and leaderboard entries, hide lifts pending review, suspend features, or ban accounts that violate these Terms, with or without notice where appropriate.
• We aren't obligated to monitor all content, and we aren't responsible for content other users post. But when we learn of a violation, we act on it.
• If you think we made a mistake, you can appeal through our contact form.

09Ranks, scores and competitions

• Ranks, scores, tiers, divisions, XP, leagues, trophies, Gym Crowns and Callouts are game features. They're estimates based on information you enter and on strength standards we set, meant for motivation and entertainment. They aren't certifications, official records, or a judgment of your health or ability.
• “Recorded in Klank” means a video was captured with the app's camera. It doesn't verify the load, reps or form. Community votes are opinions from other users and never change ranks or XP.
• We may update strength standards and scoring, recalculate ranks, and remove lifts that appear inaccurate or implausible.
• Callouts and leagues are for bragging rights only. There are no cash prizes, and you may not attach money or wagers to them.

10Health and safety

Klank is not a medical device and doesn't provide medical, health or professional coaching advice. Strength training carries a risk of injury. Consult a physician before starting or changing an exercise program, especially if you have a medical condition, injury or are pregnant.

• Use proper form, warm up, and use a spotter, safety bars and appropriate equipment.
• Never attempt a lift beyond your ability to chase a rank, a Callout or content.
• Follow your gym's rules, including rules about filming.

You use the Services and perform any exercise at your own risk.

11Our intellectual property and feedback

The Services, including the app, design, software, tier badges, rank system, trophies, logos and the Klank name, belong to us and our licensors and are protected by law. These Terms don't give you any right to use our trademarks or branding except to share content as the Services allow.

If you send us ideas or feedback, you agree we may use them without any obligation to you.

12Copyright complaints

We respect intellectual property rights. If you believe content on Klank infringes your copyright, send a notice through our contact form (choose “Report abuse or content”) that includes: your contact information; a description of the copyrighted work; where the material appears in Klank; a statement that you have a good-faith belief the use isn't authorized; a statement, under penalty of perjury, that your notice is accurate and you're authorized to act; and your physical or electronic signature. We remove infringing content and terminate repeat infringers' accounts where appropriate.

13Third-party services

Klank works with services from other companies, such as Apple (sign-in, payments and notifications), and lets you share to apps like Instagram and TikTok. Your use of those services is governed by their own terms and policies, and we aren't responsible for them. You must also comply with any third-party terms that apply when you use Klank, such as your wireless carrier's terms.

14Apple App Store terms

If you downloaded Klank from the Apple App Store, you and we acknowledge that:

• These Terms are between you and Blumeo LLC only, not with Apple Inc. (“Apple”). We, not Apple, are solely responsible for the Klank app and its content.
• Your license is limited to using the app on Apple-branded products you own or control, as permitted by the App Store's Usage Rules.
• We are solely responsible for providing maintenance and support for the app. Apple has no obligation to provide any maintenance or support.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• We, not Apple, are responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• If a third party claims the app or your use of it infringes their intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement and discharge of that claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Questions, complaints or claims about the app should be directed to us using the contact details in the “Contact us” section below.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept them, Apple has the right to enforce these Terms against you as a third-party beneficiary.

15Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DON'T GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT RANKS OR ESTIMATES WILL BE ACCURATE, OR THAT CONTENT FROM OTHER USERS IS RELIABLE. Some jurisdictions don't allow certain disclaimers, so some of these may not apply to you.

16Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BLUMEO LLC AND ITS OWNERS, EMPLOYEES AND PARTNERS WON'T BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES, INCLUDING ANY INJURY FROM EXERCISE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM, OR $50. Nothing in these Terms limits liability that can't be limited by law.

17Indemnification

To the extent permitted by law, you agree to defend and indemnify Blumeo LLC against claims, damages and expenses (including reasonable legal fees) arising from your content, your misuse of the Services, or your violation of these Terms or someone else's rights.

18Termination

You can stop using Klank and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Services. Sections that by their nature should survive termination (such as content licenses for already-shared content, disclaimers, limitation of liability and governing law) will survive.

19Governing law and disputes

These Terms are governed by the laws of the State of Maryland and applicable U.S. federal law, without regard to conflict-of-law rules. Before filing a claim, please contact us and give us 30 days to try to resolve it informally. If we can't, any dispute will be resolved in the state or federal courts located in Maryland, and you and we consent to their jurisdiction, except that either of us may bring an individual claim in small-claims court. If you're a consumer in a place whose laws give you the right to bring claims in your home courts or under local law, nothing here takes that away.

20Changes to these Terms

We may update these Terms from time to time. If changes are material, we'll notify you in the app or by email before they take effect. Continuing to use Klank after the changes take effect means you accept them. If you don't agree, you can delete your account.

If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision isn't a waiver. These Terms, together with the Privacy Policy and Community Guidelines, are the entire agreement between you and us about the Services.

21Contact us

Questions about these Terms? Use our contact form.

Blumeo LLC